Earn you Iata Certificate through an IATA Authorize Training Center and take advantage of experienced instructors who will guide you and help you o achieve you career goals. |
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Improved standers of customer service
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Communication skill
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Customer contact techniques
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Cross-cultural awareness
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Dealing with complaints
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Managing stress
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New trends in customer service
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This course is designed for all customer contact staff, including personnel from the ticketing office, reservation, check-in, traffic, operations, baggage service and information desks, cargo reservation, and receiving, public relation and sales support personnel, and fight attendants. |
